Asbolt Refund & Returns Policy

To qualify for a return:

• The item must be unused, unworn, and in its original condition

• All original tags and packaging must be intact

• You must provide a receipt or proof of purchase

Returns that do not meet these conditions will not be accepted.

You can initiate a return by logging into your account:

• Click the profile icon on our website or go to the Returns section.
• Log in using your email address and the verification code sent to you.
• Select the order and the item(s) you wish to return.
• Choose a return reason and add any relevant notes.
• Click Request Return.

If your return is approved and requires shipping, you will receive an email with detailed return instructions and a shipping label. Once we receive and inspect the item, a refund will be issued if the return meets our policy requirements.

For return assistance, contact: nico@asbolt.co.za / brendan@asbolt.co.za
Please do not send items back without prior approval — they will not be accepted.

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue promptly.

Some items are not eligible for return, including:

• Perishable goods (e.g., food, flowers, plants)

• Custom or personalized products

• Personal care items

• Hazardous materials, flammable liquids, or gases

• Gift cards

• Sale/clearance items

If you’re unsure whether your item qualifies, feel free to contact us before initiating a return.

Need a different item? The fastest way is to return your original item and place a new order once your return is approved.

Once your return is received and inspected, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days.
Please note: Your bank or card provider may take additional time to post the refund.

If more than 15 business days have passed since your return was approved and you haven’t received a refund, please contact us at:
nico@asbolt.co.za
brendan@asbolt.co.za